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Help centre
Help centre
Troubleshooting and card management
Troubleshooting and card management
Fix common problems and manage cards through their lifecycle.
The phone cannot see the card
The card PIN
The card will not enrol
FIDO2 registration fails
FIDO2 sign-in fails on test websites
Forgotten PIN or too many wrong attempts
Lost or stolen card: revoke and replace
Contact support: what to include