Short answer: IDEX works with distributors, resellers, integration partners and card personalisation/printing partners across sales, deployment, integration and preparation of customer-ready cards.
How the partner roles fit together
- Distributors buy from IDEX and can supply resellers within a country or region.
- Resellers and partners work with end customers and can include system integrators and other value-added resellers.
- Integration partners support technical integration and deployment activities around the IDEX card.
- Card personalisation/printing partners prepare cards for customer use. In the card industry, "printing" can refer to the broader personalisation process and may or may not include visual printing on the card
Technical information for partners
- IDEX aims to make non-proprietary technical information available in the public help centre so partners can access implementation and programming guidance without unnecessary barriers.
- Proprietary IDEX IP and business-sensitive partner information, such as commercial terms or partner-specific percentages, are kept outside the public help centre.
Interested in working with IDEX?
If you are interested in becoming an IDEX distributor, reseller or integration partner, use Contact Sales.
See: Supported door readers, Card models and configuration and Contact support: what to include.