Short answer: If your card was issued to you at an enrolment station, it is ready to use. Otherwise, set your PIN and enrol a fingerprint in the IDEX Card app first. Doors are handled by your access team; digital sign-in you set up yourself.
- Set your PIN and enrol a fingerprint in the IDEX Card app, on iPhone or Android. Skip this if the card was issued at an enrolment station – it was done there.
- Doors – nothing to do yourself. Your access team adds the card to the access control system.
- Digital sign-in – register the card with each service you sign in to, then use it day to day. See: Signing in with the card.
- If something does not work – see: Troubleshooting and card management.